Multiple Error Codes at startup
Technical Support
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Grant Davies - StarCraft Developer
Looks like it’s having trouble reading the game data from disk. You might need to try an uninstall/reinstall.
Player Colors are NOT sync'd
Technical Support
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Grant Davies - StarCraft Developer
Thanks for the report. We’ve got a fix in testing now.
Replays created prior to 1.23 are not played back correctly
Technical Support
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Grant Davies - StarCraft Developer
And if you do submit a broken replay, could you please let us know at which point in time you believe it breaks? i.e. a description of what actually happened vs what the replays shows? That would really help to narrow the scope of the investigation.
Replays created prior to 1.23 are not played back correctly
Technical Support
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Grant Davies - StarCraft Developer
Do you have a replay you could share so that we can investigate?
Grant Davies - StarCraft Developer
To reiterate, it’s a server issue and the server team is working the problem. As far as we know it’s only impacting Americas region right now, which means if you log in to another region temporarily, you should be able to get in.
Grant Davies - StarCraft Developer
Looks like there is an intermittent server issue where it’s not reading the correct version number. It’s being worked on right now.
Grant Davies - StarCraft Developer
We just deployed 1.23.2.6926 to address a couple of issues with the chat window (auto scroll and copy text).
Grant Davies - StarCraft Developer
There is a login issue affecting many Blizzard games in EU at the moment. It’s being worked on, and will hopefully be resolved soon.
Grant Davies - StarCraft Developer
Looks like these are read errors (files not found). Have you tried scan & repair? Or reinstalling the game?
Matt Sherman - StarCraft Developer
We’ve just released patch 1.23.2.6920 which reverts the web browser we use to power our remastered UI to the previous version. This should fix the performance degradation and blank UI panels occurring for a small portion of players. Please note that in future we will need to upgrade this again, for …
Grant Davies - StarCraft Developer
Glad to hear some of the problems were resolved with yesterday’s patch. To reiterate what Matt wrote yesterday, if you are experiencing unresponsive or blank UI in the game menus (e.g. chat screen, game search screen), please contact us: [email protected] We have not been able to reproduc…
Grant Davies - StarCraft Developer
And thanks to Szinkler for helping us run down the corrupt file issue.
Matt Sherman - StarCraft Developer
Greetings, Thank you so much to all of those of have reached out with quality feedback and data! It is very much appreciated. We’ve just released Hotfix Patch 1.23.2.6912 Fixes: A file related to cloud storage has become corrupt for some users, which manifests as hitching/stuttering every 30 se…
Matt Sherman - StarCraft Developer
Greetings, If you are experiencing missing text, and performance degradation with your UI can you please send us your logs? [email protected] Windows using explorer: %LocalAppData%\Battle.net\BlizzardBrowser macOS ~/Library/Application Support/BlizzardBrowser/Logs/ We appreciate your …
Grant Davies - StarCraft Developer
Can you please provide a UUID of the crash report so we can investigate further?
Grant Davies - StarCraft Developer
What is the UUID of the crash?
Matt Sherman - StarCraft Developer
Update: We have been able to reproduce and debug the hitching. We should have a hotfix for that asap. Matt
Matt Sherman - StarCraft Developer
Hey all, we are still investigating: Blank panels High CPU usage -System specs help -Any other key information you can provide (where in the game etc.) if you are experiencing either of the investigation issues and would like to help us debug, please reach out to me here: [email protected]
Matt Sherman - StarCraft Developer
Hey all We’ve just released Hotfix patch 1.23.2.6902 which addresses the following issues: Fixes for high frequency crashes Fix for Loading a multiplayer save game Fix for the Turn Rate slider Fix for keybinds S and P centering to the main structure Other Known confirmed issues: Joining a mul…
Matt Sherman - StarCraft Developer
Yes, that is correct.
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