Not getting rare Toy Event loot boxes after finishing a quest
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Huginncord - Quality Assurance
Hey everyone, After some internal investigation, I am unable to reproduce the issues you are calling out. So, I’m going to need some help and more information. First, I want to explain how this event works. The Repeatable quests grant stickers, and every 3 stickers you are awarded a Common Toy Ev…
Serious: 2 Masters cannot queue for ranked together if one is a GM
Bug Report
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Huginncord - Quality Assurance
Hey there Quazer! We are currently aware of this issue and investigating the best way to go about fixing this. I understand this is an unfortunate bug that limits enjoyment of Storm League, but we hope with some patience, we can get this fixed in the best way to further prevent other bugs, or creat…
2 Little Bugs playing Arthas
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Huginncord - Quality Assurance
Hey KrazzoWLA, Thanks for the reports! I’ll take some time to check these out today! Huginncord
Muradin's talent "Ideal storm" has less count of hits than "Thunder hammer" skill
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Huginncord - Quality Assurance
Hey Basara, That’s because the baseline quest on Storm Bolt can actually get multiple stacks if the enemy Hero dies within 2.5 seconds of being hit. You can see that on the tooltip for Storm Bolt!
Chen killed Chen - wrong flame color bug
Bug Report
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Huginncord - Quality Assurance
Hey SerbCommando, Chen’s Stagger ability means that he can actually be the cause of his own death!
CPU performance Bug
Bug Report
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Huginncord - Quality Assurance
Hey there everyone, The Deathwing patch has some changes that should address this. After you get a chance to play on that patch if you are still seeing this issue, if you could create a new thread on this forum it will greatly help! Thanks!
Deathwing Emoji bug
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Huginncord - Quality Assurance
Hey astral! Thanks for the report, I’ll look into this!
Incorrect alert about cpu
Bug Report
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Huginncord - Quality Assurance
Hey Nilo, We have a change that should address this in the patch with Deathwing! If after trying again in that patch this problem persists please create a new thread on this forum! Thanks for the help!
Fatal Error crashes 5/6 games tonight
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Huginncord - Quality Assurance
Hey Noobzilla, We are aware of this issue and looking into fixing this as soon as we get a fix that works. I apologize for the inconvenience!
Issue with the mouse cursor
Technical Support
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Huginncord - Quality Assurance
Hey MarshalStorm, Can you try the steps located in this thread and see if it fixes your problem?
No tool tip and can’t ping my Z!
Bug Report
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Huginncord - Quality Assurance
Hey there Memphis, I am unable to reproduce this internally. I tried the two Heroes you called out but have no problem pinging the ability or seeing the tooltip. Out of curiosity, do you use any non-standard hotkeys, such as for Mount or Smart Command? Could you also attach a picture of what you a…
Aba can't collect XP globes while on a fort
Bug Report
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Huginncord - Quality Assurance
Hey Krimnorr, This is technically not a bug. However, we are gathering some feedback about this and looking at a way to alleviate some of the negative experiences our Abathur players are experiencing right now. Stay tuned!
System can't recognize unranked
Bug Report
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Huginncord - Quality Assurance
Hey Catherina, Just to clarify is one the accounts in your party placed in rank mode while one isn’t? If this is the case, we are aware of the issue and tracking this now!
Force rejoin mechanic I can't play
Bug Report
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Huginncord - Quality Assurance
Ok everyone! We are currently looking to identify these broken games. It is important if you are stuck trying to reconnect to just hold tight and avoid trying to reconnect. After waiting about 30 minutes to an hour, try launching the game again and see if you are able to get in to the menu. If aft…
Mouse pointer can't reach right side
Bug Report
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Huginncord - Quality Assurance
Hey Vulgarr, Can you try the steps listed here?
Infinite fatal error crash loop with deathwing
Bug Report
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Huginncord - Quality Assurance
Hey stryker! We are currently tracking this issue in this thread here
Force rejoin mechanic I can't play
Bug Report
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Huginncord - Quality Assurance
Hey everyone! We are currently looking into you all who are stuck trying to connect to games that you cannot join in. I apologize for the inconvenience and let you know any updates as soon as I have them!
Raynor melee damage is cancelled when the ennemy hero is getting out of range
Bug Report
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Huginncord - Quality Assurance
Hey PWNOTRON, I’ll spend some time looking at this today! Thanks for the report!
AI Tracer not attacking Immortal
Bug Report
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Huginncord - Quality Assurance
Hey GeneralDain! We are tracking that issue currently. I don’t currently have any other information regarding this to share at this time, but thanks for the report!
Seasonal quest rewards - win 50 games
Bug Report
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Huginncord - Quality Assurance
I think that all makes sense and is really great feedback. I recommend posting this on the General Discussion as this forum is strictly for reporting and tracking bugs. Since this is not a bug report, I’m going to lock this thread but encourage you to continue this conversation in a more appropriate…
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