Heroes of the Storm Balance Patch Notes - June 3, 2020
General Discussion
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Blizzard Entertainment - Blizzard News
[Heroes of the Storm Balance Patch Notes - June 3, 2020] Heroes of the Storm has just been updated with Hero balance changes! Read on for details. View Full Article
Game Did not start after loading
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Huginncord - Quality Assurance
Hey there! We have some people looking into this now. What would be a massive help, is if you all could forward us along your GameLogs folder. You can find your GameLogs folder in your Heroes of the Storm folder, usually located in My Documents. It’ll be somewhere like this C:\Users\$USERNAME\Docu…
No Experience Points After Brawl
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Huginncord - Quality Assurance
I understand the concerns and I agree. This post was about the Experience Gain, hence why I am bringing it up. The remaining issues you brought up here are part of the “Waiting for Results” stuff being known and it is being investigated.
No Experience Points After Brawl
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Huginncord - Quality Assurance
Hey everyone, Just for clarity, we are aware of the post-game “Waiting for Results” thing that happens on some brawls. As for your experience, you will get the experience with or without the screen. We’ve never seen an instance where someone did not get the experience after a Brawl with this, so r…
[REMOVED] is he admin or not?
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Huginncord - Quality Assurance
Hey phinkeke, I’ve removed the other players battle.tag information. We don’t use the forums to name and shame other players, so please refrain from doing so in the future. If you want to report someone, please use the in-client report function so our specialists can review your report. Additionall…
Mac Visual Bug on 48.0
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Huginncord - Quality Assurance
Hey everyone! So this is an issue that is still on our Mac Support team’s radar. I’d recommend watching the Mac Support Forum for more information. This thread, in particular, as they are the ones working with Apple to resolve the issue. https://us.forums.blizzard.com/en/heroes/t/visual-bugs-since-…
Change of server after DC
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Huginncord - Quality Assurance
Don’t worry about time conversion, we can handle that :smiley: That said, I believe that occurrence is too old to help investigate this issue. We’d need an occurrence that happened relatively recently, sometime no older than a week roughly, in order to gather the data needed. If you manage to reproduce it,…
Change of server after DC
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Huginncord - Quality Assurance
Hey there, We are actively investigating this and ask for reports to happen on this forum since it can help us find your account in the sea of players so we can investigate what happened! I’ve also had players who reported this in the past be unable to reproduce this after a recent patch, so I’ve b…
Cant choose cassia new skin in ranked
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Huginncord - Quality Assurance
Hey there, This issue is addressed here New Cassia Skin Bugged
New Cassia Skin Bugged
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Huginncord - Quality Assurance
Hey everyone! Thanks so much for clarifying the specific Skin you are seeing problems with. We are tracking an issue that only affects the “Thunder Goddess Cassia” variant of this new skin. Thank you all for your patience while we work this out!
New Cassia Skin Bugged
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Huginncord - Quality Assurance
Hey there CardiffGiant, Can you confirm if that skin you purchased and unable to use in Ranked is the Thunder Goddess Cassia skin variant? If it is a different one, can you please let me know the full name of the Skin that you are seeing locked in Ranked so I can investigate. Thanks!
Heroes of the Storm Balance Patch Notes - May 6, 2020
General Discussion
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Blizzard Entertainment - Blizzard News
[Heroes of the Storm Balance Patch Notes - May 6, 2020] Heroes of the Storm has just been updated with Hero balance changes! Read on for details. View Full Article
Computer crash on Sky Temple
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Huginncord - Quality Assurance
Hey there gekko513, You might want to try our Mac Support forums instead of Bug Report. Support over there would be better equipped to look into an OS level crash and work with you to identify what is happening. Thanks!
Butcher / Tychus BUGS
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Huginncord - Quality Assurance
Hey there Murkynamic, Both of those issues could have so many different things happening that I would need to see a replay of this happening. If you still have some Replays where you see this occur send them along following the Bug Attachment Guidelines. If you don’t have any, just keep an eye out …
Tassadar Dimensional shift doesn't work
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Huginncord - Quality Assurance
Hey OrangeJuice! My preliminary poking into this ability is not seeing Tassadar being revealed by dealing or taking damage which is consistent with how Unrevealable works. If I had to guess, the ability is accidentally being cancelled due to missing protection for that. I’ll continue to investigat…
Chen 3 pandas bug
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Huginncord - Quality Assurance
Hey there Lulliduf, I’ll need to actually see the replay so I can dig into why this might have happened. If you can, would you be able to email that replay along using the Bug Attachment Guidelines
Game interface bug
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Huginncord - Quality Assurance
Hey Kolcrabe, Let’s try something first. In the upper right-hand corner of the profile page, make sure you have everything selected in the Game Types drop-down and that you are set to Lifetime.
Did not receive Rank portrait/gold
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Huginncord - Quality Assurance
Hey Mangoreaper! Of those 63 games played, did you win 50? Season Rewards require the completion of the Seasonal Quest Line of winning 50 games.
Undocumented change makes Celestial Charge, Imperius' Q, almost useless
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Huginncord - Quality Assurance
Hey NovaBot, We are aware of this issue and looking into it now, thank you for the report!
AI Deathwing cant heal
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Huginncord - Quality Assurance
Hey there HTown, You are correct that new behavior will have disconnected players have the AI move the Hero back to base. In regards to the Deathwing issue, I’ll look into this, thanks for the report!
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