Statistics winrate/KDA bug
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Huginncord - Quality Assurance
Hey there LiTH, Can you do me a favor and check the Game Types drop down on the Statistics page and see what you have selected? That might be filtering your statistics without you knowing!
Triple tap bug vs Maiev
Bug Report
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Huginncord - Quality Assurance
Hey everyone! I’ll take a look into this shortly! If you wouldn’t mind forwarding a replay of this happening following the Bug Attachment Guidelines it will greatly help me find the steps to reproduce what you are seeing. There is a chance this is a byproduct of EXTREMELY tight timing so every lit…
Not getting rare Toy Event loot boxes after finishing a quest
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Huginncord - Quality Assurance
Hey there, I get that some of you are still reporting this issue, but I need the information I asked in my post above to help narrow down this issue. So far I’ve tried this hundreds of times internally and have not been able to reproduce this over a variety of different conditions. If you all can h…
Spell Power Not Affecting Healing on Force of Will
Bug Report
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Huginncord - Quality Assurance
Hey Surge, Thanks for the report I’ll take a look and see what I see!
All my game progress and paid ingame items are deleted
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Huginncord - Quality Assurance
Hey Aedoxx, Most times, this is because you have logged into the wrong Region. Verify in Battle.net that you are launching the game in the region you usually play in. You can also verify this in game by clicking log out in the menu, verifying the region in the box in the lower left hand corner, an…
After latest patch Zarya "To The Limit" still uses old energy requirement
Bug Report
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Huginncord - Quality Assurance
Hey BadgerBone! Thanks for the report on this, I’ll take a look!
Deathwing affected by Dehaka
Bug Report
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Huginncord - Quality Assurance
Hey everyone! Isolation has two effects, it removes a players vision and Silences. Deathwing is immune to Silence, but Unstoppable currently does not remove effects that take away vision from a player. Even Johanna and her Iron Skin can be hit by Isolation causing her to lose vision, but she can s…
Orphea - Chaotic Assault + Abyssal Symbiosis Interaction Bug
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Huginncord - Quality Assurance
Hey Nemesis, Would you mind checking again in game? I am seeing this as fixed on my end as of the patch that went out today. If you are still seeing it happening in game please let me know!
Got leverstatus becuse of athors inativite
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Huginncord - Quality Assurance
Hey melvin, Cho’gall must be picked in a round where you have two picks available. If you only have one pick available, then Cho and Gall are classified as unavailable picks. If time runs out and no one is hovering a valid pick, or selects a valid pick for that last slot, then the draft will be ter…
Not getting rare Toy Event loot boxes after finishing a quest
Bug Report
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Huginncord - Quality Assurance
Hey everyone, After some internal investigation, I am unable to reproduce the issues you are calling out. So, I’m going to need some help and more information. First, I want to explain how this event works. The Repeatable quests grant stickers, and every 3 stickers you are awarded a Common Toy Ev…
Serious: 2 Masters cannot queue for ranked together if one is a GM
Bug Report
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Huginncord - Quality Assurance
Hey there Quazer! We are currently aware of this issue and investigating the best way to go about fixing this. I understand this is an unfortunate bug that limits enjoyment of Storm League, but we hope with some patience, we can get this fixed in the best way to further prevent other bugs, or creat…
2 Little Bugs playing Arthas
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Huginncord - Quality Assurance
Hey KrazzoWLA, Thanks for the reports! I’ll take some time to check these out today! Huginncord
Muradin's talent "Ideal storm" has less count of hits than "Thunder hammer" skill
Bug Report
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Huginncord - Quality Assurance
Hey Basara, That’s because the baseline quest on Storm Bolt can actually get multiple stacks if the enemy Hero dies within 2.5 seconds of being hit. You can see that on the tooltip for Storm Bolt!
Chen killed Chen - wrong flame color bug
Bug Report
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Huginncord - Quality Assurance
Hey SerbCommando, Chen’s Stagger ability means that he can actually be the cause of his own death!
CPU performance Bug
Bug Report
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Huginncord - Quality Assurance
Hey there everyone, The Deathwing patch has some changes that should address this. After you get a chance to play on that patch if you are still seeing this issue, if you could create a new thread on this forum it will greatly help! Thanks!
Deathwing Emoji bug
Bug Report
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Huginncord - Quality Assurance
Hey astral! Thanks for the report, I’ll look into this!
Incorrect alert about cpu
Bug Report
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Huginncord - Quality Assurance
Hey Nilo, We have a change that should address this in the patch with Deathwing! If after trying again in that patch this problem persists please create a new thread on this forum! Thanks for the help!
Fatal Error crashes 5/6 games tonight
Bug Report
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Huginncord - Quality Assurance
Hey Noobzilla, We are aware of this issue and looking into fixing this as soon as we get a fix that works. I apologize for the inconvenience!
Issue with the mouse cursor
Technical Support
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Huginncord - Quality Assurance
Hey MarshalStorm, Can you try the steps located in this thread and see if it fixes your problem?
No tool tip and can’t ping my Z!
Bug Report
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Huginncord - Quality Assurance
Hey there Memphis, I am unable to reproduce this internally. I tried the two Heroes you called out but have no problem pinging the ability or seeing the tooltip. Out of curiosity, do you use any non-standard hotkeys, such as for Mount or Smart Command? Could you also attach a picture of what you a…
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