Heroes of the Storm

Blue and Dev post tracker for the forums

Who has the weakest 20
General Discussion
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AZJackson
Heroes Developer
Great thread. I’ve been pretty passionate about making more Level 20’s feel epic and game-breaking, so I got a lot of notes from the replies here.
Heroes mastery rings count as hitboxes...?
General Discussion
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AZJackson
Heroes Developer
I can confirm, Mastery Rings are purely cosmetic and don’t change the size of a hero’s hitbox in any way.
Please look into Maltheal
General Discussion
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AZJackson
Heroes Developer
For reference, Malthael has a 54.0% win rate and is the 8th highest winning hero in the game.
Qhira, the most broken hero in Heroes of the Storm history
General Discussion
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AZJackson
Heroes Developer
For reference, Qhira has a 50.5% win rate and is the 47th highest winning hero in the game.
Now who is the most wanted hero?
General Discussion
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AZJackson
Heroes Developer
I always have and always will vote for Yogg-Saron. Everyone please make him our next meme so that I can convince my teammates to put him in. :slight_smile:
What do you think about me?
General Discussion
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AZJackson
Heroes Developer
“Leaving him On a Good note Ahead of Nipping out some of his kit…” I think you’re a pretty cool guy :stuck_out_tongue:
Typo in UI - "additonal"
Bug Report
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BlizzJuno
Heroes Developer
Thank you everyone in this thread to keep track of this issue. I’ll commit a fix today. Depending on the release and localization schedule, this may not be included in the next client patch.
Can't Purchase Gems
Bug Report
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BlizzJuno
Heroes Developer
Thank you for your patience, Zaxter. We’re testing another fix for the scene browser that the purchase dialog is dependent on. If testing goes well, we should be able to deliver this along with the next balance patch. Please keep us updated.
Sidecar Mount is causing Constant Crashing + Leaver Status
Mac Support
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Blizz_Agilhardt
Heroes Developer
Hey friends, thanks to your reports and replays, we were able to hotfix this crash with an update that is live now. See you in the Nexus. :heart:
Your thoughts on baseline hero quests?
General Discussion
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AZJackson
Heroes Developer
I think there are pros and cons to having baseline quests. From a high level, I think they’re cool and good for the game, but have be used very sparingly because they very heavily control what that hero wants to do until the quest is completed, which can easily warp gameplay in a negative way. In …
Versus AI on beginner (easy) mode!
General Discussion
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BlizzJeffB-1589
Heroes Developer
This is actually a bug and was not intentional! I didn’t have time to get it in for this patch, but it is fixed in the next one. Sorry about that! As to your question about specific details, here is some info: We have work to do on both the strategic layer and the tactical layer. In a game lik…
Versus AI on beginner (easy) mode!
General Discussion
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BlizzJeffB-1589
Heroes Developer
Hi DreamTeam! This is definitely a valid concern, thanks so much for bringing it up and for the feedback in general. We did recently change all levels of AI to more correctly execute on map objectives and goals, which accounts for what you are seeing in your beginner games. So it is expected, if …
Multiple Map Bugs on Mac (with continuing problem list updates)
Bug Report
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Blizz_Agilhardt
Heroes Developer
I couldn’t agree more. It’s a very big deal, and my top priority. Keep sending in reports, replays, information about what you were doing, who you were playing against, and all that. It’s very helpful. The more data we have the better we’ll be able to find the root cause and get a fix out so you ca…
Metal support in 2019?
Mac Support
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Blizz_Agilhardt
Heroes Developer
Today’s patch brings Metal back to Mac. There are a few known issues including early game stuttering and black render halos which we are working to resolve now. We have seen performance significantly improve over time, even between restarts of the game and of the OS. Please play it, give it a few ga…
Incorrect alert about cpu
Bug Report
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BlizzJeffB-1589
Heroes Developer
Hello! Thanks for this report. This is a known issue that we are working on a fix for right now. Sorry the alert can be somewhat annoying, but it should be safe for you to ignore for now.
Thanks for Metal support!
Mac Support
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Blizz_Agilhardt
Heroes Developer
I would expect the stalls to return for a time after changing graphics quality settings, with the same effect of it getting better over time. Depending on how macOS is managing its Metal cache, the stalls may or may not return after switching back to previous settings.
Ranking points at bronze 5
Bug Report
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BlizzJuno
Heroes Developer
Check out this reply.
Thanks for Metal support!
Mac Support
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Blizz_Agilhardt
Heroes Developer
Got it, thanks for the report. This is very helpful. :vulcan_salute:
Thanks for Metal support!
Mac Support
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Blizz_Agilhardt
Heroes Developer
My experience of the stuttering improvement over time was that it was permanent, so please let us know your experience as you play games during the course of PTR and especially if it gets better or worse with the official 48 patch when compared to PTR. I’m keeping a close eye on it and what we real…
Error points storm leage, need help!
Bug Report
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BlizzJuno
Heroes Developer
Hello Everyone, Thank you for the bug reports. First of all, this is not a bug. Second of all, we acknowledge that this is not an optimal experience to have in Storm League. We’re intending to address this in the upcoming season. Please check out the blog post and an my answer in other thread belo…
Can't Purchase Gems
Bug Report
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Huginncord
Quality Assurance
Hey there Morgishmorgi, Would you mind sending us the log files from C:\Program Files (x86)\Heroes of the Storm\Support\BlizzardBrowser\logs You can send this to me by following the steps on this thread. Any screenshots of what you are seeing could be a big help for our engineers too! Did you tr…
Sidecar Mount is causing Constant Crashing + Leaver Status
Mac Support
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Huginncord
Quality Assurance
Hey MisMagius, When you crashed did you get an occurrence ID? Looking at our tracking, we haven’t seen any crashes caused by this issue after the patch, so you might be experiencing something different. Either way I will look into your account now! Thanks for the heads up!
New patch (2.48.1.76517) crashing repeatedly
Mac Support
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Huginncord
Quality Assurance
Hey davextreme! If you wouldn’t mind, could post your System’s info, it would greatly help our engineers. This information should live in your “About This Mac” screen macOS version Processor Memory Graphics. Thank you so much for your help!
Missing heroes and progress
Bug Report
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Huginncord
Quality Assurance
Alright, lets try the next thing! Can you log out of the Battle.net App, and then confirm that the Region you are connecting to via the Battle.net app is set correctly. This is located over the email input spot on the Battle.net login menu. After you confirm that you are in the right Battle.net re…
Missing heroes and progress
Bug Report
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Huginncord
Quality Assurance
Hey atom! Most often this is caused by your client connecting to the wrong region, so lets try something real quick. I know you said you tried changing Regions but I’m unsure if you were changing the region on the Battle.net App or in client, and want to try the in-client way real fast. Launch in…
Problems on MacBook Pro after update
Bug Report
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Huginncord
Quality Assurance
Hey! We are currently gathering data about those affected. If you wouldn’t mind, when posting about Mac related issues, if you could post your System’s info, it would greatly help our engineers. This information should live in your “About This Mac” screen macOS version Processor Memory Graphics. …
DirectX issue after new patch
Technical Support
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Huginncord
Quality Assurance
Hey there! We are aware of this issue and investigating a fix currently! Thanks! Huginncord
Mac Visual Bug on 48.0
Bug Report
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Huginncord
Quality Assurance
Hey everyone! We are currently gathering data about those affected. If you wouldn’t mind, when posting about Mac related issues, if you could post your System’s info, it would greatly help our engineers. This information should live in your “About This Mac” screen macOS version Processor Memory G…
Strobing on Sky Temple
Bug Report
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Huginncord
Quality Assurance
Hey Gdubbs! Thanks so much for checking that out for me! I’d love to look in to this and if I could ask you for one more thing, would you mind sending me your variables.txt file to the email address outlined in this thread You can find this file in your Library/Application Support/Blizzard/Heroes…
Fenix's Lv 16 talent
Bug Report
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Huginncord
Quality Assurance
Hey IvanYu! I just popped in client to check this out and everything appears to work just fine for me. Are you sure you were using the Repeater Cannon weapon and not Phase Bomb and you were attacking Heroes? If so, could you send me a video of this or pass a replay along to the email address liste…
Playing games doesn't count toward daily quests
Bug Report
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Huginncord
Quality Assurance
Hey Bubunya, We’d need some more information to try and figure out what is happening here. What is the daily quest not progressing? What Hero are they playing? What is the game mode? If Versus AI, is it AI Teammates, Coop, or Training? Have you tried relogging to see if maybe it updates upon relo…
Huginncord
Quality Assurance
Hey there JDubbz, We actually have a fix for this currently on the PTR! You can see this in the patch notes for the PTR under Bug Fixes. Thanks for the report! Huginncord
Suddenly kicked out of ranked lobby, loss of points. Happened twice
Bug Report
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Huginncord
Quality Assurance
Hey there Zap! Quick question. You said you didn’t have a non-valid Hero selected at the end. Did you have any Hero hovered? Essentially, Storm League will no longer assign random Heroes. If the time ends and no one is hovering a Hero (and that Hero can be locked in) the Draft will be abandoned an…
No points in ranked games
Bug Report
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Huginncord
Quality Assurance
Hey there Heisenber94, Out of curiosity are you in Bronze 5? If so please read this news post we did regarding this situation here
PTR Bug - Big Shot Sgt. Hammer
PTR Bug Report
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Huginncord
Quality Assurance
Hey there AgsGlowood We are aware of this issue and tracking it currently! Thanks for the report! Thanks! Huginncord
Draft bug when u cant lock chogall
Bug Report
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Huginncord
Quality Assurance
Hey TheDarkArmy, The situation you described is different from the one Bull posted. In their situation the only two picks their team had left were Heroes that couldn’t be picked, which led to the disconnect and leaver penalty. Regarding the situation you outlined, I’ve been unable to reproduce tha…
Strobing on Sky Temple
Bug Report
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Huginncord
Quality Assurance
Hey Gdubbs! We are making some changes in an upcoming patch that should address these concerns. This post will give more information regarding the changes coming in an upcoming patch. Once you see a PTR appear for Heroes, if you could hop into a Custom Game there on Sky Temple and see if the issue…
D.va is so buged
Bug Report
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Huginncord
Quality Assurance
I’d actually greatly appreciate the replay for this interaction. You can send me the replay using the Bug Attachment Guidelines pinned at the top of the forum. Thanks!
Yrel Maraad's Insight bug
Bug Report
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Huginncord
Quality Assurance
Hey Neptoon, Were you attacking a target while Blind or was the target Evading? In both of these instances the heal won’t trigger off the auto-attack. If you were not, would you mind sending the replay in to us using the Bug Attachment Guidelines with a time stamp of the interaction you are descri…
Kael'thas' Flamestrike cannot be seen
Bug Report
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Huginncord
Quality Assurance
Hey everyone! Thanks for the reports! We’ve been doing some user experience testing on some changes to Sky Temple that we are hoping will address the concerns regarding ability visibility. We are hoping to get these into your hands once we are sure this is a net gain and visibility across the boar…