Heroes of the Storm

Blue and Dev post tracker for the forums

Incorrect alert about cpu
Bug Report
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BlizzJeffB-1589
Heroes Developer
Hello! Thanks for this report. This is a known issue that we are working on a fix for right now. Sorry the alert can be somewhat annoying, but it should be safe for you to ignore for now.
Thanks for Metal support!
Mac Support
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Blizz_Agilhardt
Heroes Developer
I would expect the stalls to return for a time after changing graphics quality settings, with the same effect of it getting better over time. Depending on how macOS is managing its Metal cache, the stalls may or may not return after switching back to previous settings.
Ranking points at bronze 5
Bug Report
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BlizzJuno
Heroes Developer
Check out this reply.
Thanks for Metal support!
Mac Support
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Blizz_Agilhardt
Heroes Developer
Got it, thanks for the report. This is very helpful. :vulcan_salute:
Thanks for Metal support!
Mac Support
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Blizz_Agilhardt
Heroes Developer
My experience of the stuttering improvement over time was that it was permanent, so please let us know your experience as you play games during the course of PTR and especially if it gets better or worse with the official 48 patch when compared to PTR. I’m keeping a close eye on it and what we real…
Error points storm leage, need help!
Bug Report
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BlizzJuno
Heroes Developer
Hello Everyone, Thank you for the bug reports. First of all, this is not a bug. Second of all, we acknowledge that this is not an optimal experience to have in Storm League. We’re intending to address this in the upcoming season. Please check out the blog post and an my answer in other thread belo…
Bronze 5 storm league update (+/-4 points per game)
Bug Report
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BlizzJuno
Heroes Developer
Hello Tak, I feel you. Making everyone have enjoyable experience regardless of the league is our goal. This was brought up and we planned some work for it, but we couldn’t get to this portion of Ranked Update in time. I am sorry to hear that your experience in this season was suboptimal. We have s…
Can't Purchase Gems
Bug Report
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BlizzJuno
Heroes Developer
Hello everyone. Thank you again for your patience on this matter. We have identified 3 separate issues that has caused the black screen rendering issue on the Gem purchase dialog. We’re currently testing the fix and it will be released with the upcoming major patch. Once the patch goes out, I woul…
Genji DragonBlade Animation Bug
Bug Report
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BlizzShelby
Heroes Developer
Hey there! I’ll take a look at this. Thank ya! :slight_smile:
Thank you def team, you gave me so much hope
General Discussion
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AZJackson
Heroes Developer
Hey Dr. L O G A N! I’m glad you liked the changes. A bit of the driving force for them was your obvious passion around here for Tassadar. P.S. You may want to check that dev comment again :wink:
Describe your favorite hero in one word
General Discussion
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BlizzShelby
Heroes Developer
Edgy… :skull_and_crossbones:
Why is medivh matched with abathur every quickmatch?
General Discussion
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AZJackson
Heroes Developer
Hey! I just wanted to pop in here and say that we’ve heard the feedback and I’ve brought it up with the matchmaking peeps. No promises at this time, but it’s on our radar and we’re looking at it.
AZJackson
Heroes Developer
I can’t believe I didn’t find this thread sooner. You guys are hilarious, the Varian and Tassadar ones get me every time. Well there goes my morning…
How to improve Tyrandes talent tree the ez way
General Discussion
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Brett Crawford
Heroes Developer
Thanks for the detailed suggestions MortalWombat. We have some changes to Tyrande coming in the next balance patch and we will keep these ideas in mind going forward! Have a great day!
Thanks for the Blue posts
General Discussion
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BlizzShelby
Heroes Developer
You’re welcome! Thank you for posting here and being involved with the game. <3
How to improve Tyrandes talent tree the ez way
General Discussion
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BlizzShelby
Heroes Developer
This is such a detailed post! I went ahead and sent this to Design for them to take a look at your ideas. Thank you! :slight_smile:
Songs to play the game to!
General Discussion
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AZJackson
Heroes Developer
At the request of my sister, I just started playing Undertale this weekend. So far I’m having a great time with it, so for my morning Storm League games today I had this on loop:
Feedback Thread for Hero Reworks
General Discussion
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Brett Crawford
Heroes Developer
Hey there rcw-2543, I was personally the design-point on Whitemane’s incoming rework, so you can blame me for anything you dislike =) The main goal for the rework was to reevaluate her Trait and Mana-interactions, with the primary focus on either streamlining or removing her Level 4 talents. This,…
BlizzShelby
Heroes Developer
I think while these Heroes have some similarities, they differ hugely in gank potential and single-target damage. Malthael can be built to be a great single target assassin, but he’s also really great at lane pressure, Mercs, and brings AoE team fight power. Qhira has amazing single-target burst, ga…
Probably an unpopular opinion
General Discussion
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Brett Crawford
Heroes Developer
Good morning Ayeziza, Piggy-backing on what Adam said - I don’t think this is an unpopular opinion, but creating asymmetrical balance between 86 Heroes is very delicate work (and has been finely tuned now for over 5 years). We do our best to keep the vast majority of Heroe’s win-rates between 45% …
Strobing on Sky Temple
Bug Report
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Huginncord
Quality Assurance
Hey Gdubbs! Thanks so much for checking that out for me! I’d love to look in to this and if I could ask you for one more thing, would you mind sending me your variables.txt file to the email address outlined in this thread You can find this file in your Library/Application Support/Blizzard/Heroes…
Fenix's Lv 16 talent
Bug Report
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Huginncord
Quality Assurance
Hey IvanYu! I just popped in client to check this out and everything appears to work just fine for me. Are you sure you were using the Repeater Cannon weapon and not Phase Bomb and you were attacking Heroes? If so, could you send me a video of this or pass a replay along to the email address liste…
Playing games doesn't count toward daily quests
Bug Report
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Huginncord
Quality Assurance
Hey Bubunya, We’d need some more information to try and figure out what is happening here. What is the daily quest not progressing? What Hero are they playing? What is the game mode? If Versus AI, is it AI Teammates, Coop, or Training? Have you tried relogging to see if maybe it updates upon relo…
Huginncord
Quality Assurance
Hey there JDubbz, We actually have a fix for this currently on the PTR! You can see this in the patch notes for the PTR under Bug Fixes. Thanks for the report! Huginncord
Suddenly kicked out of ranked lobby, loss of points. Happened twice
Bug Report
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Huginncord
Quality Assurance
Hey there Zap! Quick question. You said you didn’t have a non-valid Hero selected at the end. Did you have any Hero hovered? Essentially, Storm League will no longer assign random Heroes. If the time ends and no one is hovering a Hero (and that Hero can be locked in) the Draft will be abandoned an…
No points in ranked games
Bug Report
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Huginncord
Quality Assurance
Hey there Heisenber94, Out of curiosity are you in Bronze 5? If so please read this news post we did regarding this situation here
PTR Bug - Big Shot Sgt. Hammer
PTR Bug Report
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Huginncord
Quality Assurance
Hey there AgsGlowood We are aware of this issue and tracking it currently! Thanks for the report! Thanks! Huginncord
Draft bug when u cant lock chogall
Bug Report
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Huginncord
Quality Assurance
Hey TheDarkArmy, The situation you described is different from the one Bull posted. In their situation the only two picks their team had left were Heroes that couldn’t be picked, which led to the disconnect and leaver penalty. Regarding the situation you outlined, I’ve been unable to reproduce tha…
Strobing on Sky Temple
Bug Report
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Huginncord
Quality Assurance
Hey Gdubbs! We are making some changes in an upcoming patch that should address these concerns. This post will give more information regarding the changes coming in an upcoming patch. Once you see a PTR appear for Heroes, if you could hop into a Custom Game there on Sky Temple and see if the issue…
D.va is so buged
Bug Report
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Huginncord
Quality Assurance
I’d actually greatly appreciate the replay for this interaction. You can send me the replay using the Bug Attachment Guidelines pinned at the top of the forum. Thanks!
Yrel Maraad's Insight bug
Bug Report
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Huginncord
Quality Assurance
Hey Neptoon, Were you attacking a target while Blind or was the target Evading? In both of these instances the heal won’t trigger off the auto-attack. If you were not, would you mind sending the replay in to us using the Bug Attachment Guidelines with a time stamp of the interaction you are descri…
Kael'thas' Flamestrike cannot be seen
Bug Report
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Huginncord
Quality Assurance
Hey everyone! Thanks for the reports! We’ve been doing some user experience testing on some changes to Sky Temple that we are hoping will address the concerns regarding ability visibility. We are hoping to get these into your hands once we are sure this is a net gain and visibility across the boar…
Draft bug when u cant lock chogall
Bug Report
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Huginncord
Quality Assurance
Hey Bull! So based on the information you gave, this appears to all be working as intended. Cho’Gall can only be selected when you have two picks available in the same round. Since you both could not lock in Cho’gall, and you didn’t have another double pick round available, he is no longer a vali…
D.va is so buged
Bug Report
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Huginncord
Quality Assurance
Heya MonsterPC! So regarding the D.Va mech moving after casting Self-Destruct we are tracking that issue currently and are aware of it! The second issue, however, I need more clarification on. If D.Va has taken the Nuclear Option talent, she actually will be able to get back in to her Mech before…
Incorrect ranked points systems
Bug Report
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Huginncord
Quality Assurance
Hey everyone! For clarity, this news post we made explains the situation for Bronze 5 players currently. As stated, we are investigating changes to mitigate the experience people are having now and will let you all know when we have an update!
Negative Penality Redemption?
Bug Report
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Huginncord
Quality Assurance
Hey Excalibur, We have some visibility into this and are investigating it currently. Out of curiosity, what Rank were you placed in and did what ever penalty (decay or leaver) knock you out of Diamond? Thanks for the help and the report! Huginncord
Ryzen Zen 2 Incorrectly Displaying Reduced CPU Power Warning
Bug Report
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Fizivix
Quality Assurance
Hey DrSuperGood, Thanks for the detailed write-up! I just wanted to let you know that we have this issue tracked and are currently investigating. I’ve forwarded this thread to our engineers for any additional investigation. Also just wanted to say thanks for being a continual positive voice in the…
Inactivity 15 characters
Bug Report
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Huginncord
Quality Assurance
Yeah, this is a new change introduced with Storm League this season. However, I do not think it was included in the patch notes. This is why I wanted to respond here and get some official confirmation that this is the intended functionality out into the world :smiley: . Random Heroes are not ideal for a co…
Inactivity 15 characters
Bug Report
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Huginncord
Quality Assurance
Hey there Hunterxlr, For clarity, was the Hero you were hovering banned or picked by someone else? If so, this is the intended functionality. However, if the Hero you had hovered was available (aka not picked or banned) then this would be something I’d want to look into as that is not intended. T…
No play modes available
Bug Report
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Fizivix
Quality Assurance
Hey LiterallyLOL, Thanks for the report! This is occurring likely because the game is still downloading data from certain Blizzard services. On slower connections, leaving the client open for 10-20 minutes can allow for this data to download. Once this data is cached, it shouldn’t occur until a new…